Legal
Refund Policy
Last updated: July 2025
Our Policy
All PRESSR sales are final. Because our products are made-to-order dietary supplements, we do not accept returns or exchanges once an order has been placed.
The exception is damaged or defective items — see below.
Damaged or Defective Items
If your order arrives damaged, tampered with, or with a manufacturing defect, contact us at [Support Email] within 7 days of delivery with:
- Your order number
- A description of the issue
- Photos of the damaged or defective product
We will arrange a replacement or full refund at no cost to you.
Wrong Item Received
If you received the wrong product, contact us at [Support Email] within 7 days of delivery with your order number and a photo. We will resolve this at no cost to you.
Order Cancellations
Orders are sent to our fulfillment partner (Supliful) immediately after placement. Cancellations are only possible before the order enters production. Contact us at [Support Email] as soon as possible if you need to cancel — we cannot guarantee cancellation once processing has begun.
Non-Refundable Situations
- Change of mind or no longer wanting the product
- Incorrect address entered at checkout
- Delays caused by the shipping carrier
- Products purchased outside of getpressr.com
Contact Us
For all refund inquiries, contact us at:
[Support Email]
[Business Entity]
[Business Address]
Or visit our Contact page.